Corporate Account Manager
By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us.
The Resource Development division is responsible for raising the funds necessary for United Way of Greater St. Louis to meet its mission of helping people live their best possible lives.
The Corporate Accounts Manager plays an essential role in Resource Development’s efforts through the effective and efficient management of volunteers and implementation of year-round engagement processes for a portfolio of organization donors, with a strong focus on our United Way campaign. This position is tasked with providing quality services to a large portfolio of corporate accounts, managing campaign divisions, volunteers, and seasonal employees, as well as working to cultivate deeper, value-add relationships with corporate accounts as needed.
This position includes:
Establishing positive relationships with related internal partners, corporate, charitable, civic, community and government organizations, providing accurate and quality customer service and information to external clients and stakeholders for all inquiries
Directly supervising, and guiding teams of Campaign Representatives (part-time seasonal employees) and various levels of volunteers
In conjunction with the Data and Research Specialists, monitoring reports for actual and projected progress to goal
Reviewing and finalizing donor data, progress reports, and mailing lists, ensuring accuracy and comprehensiveness
Implementing year-round engagement and service delivery plan to deepen United Way’s relationship with assigned portfolio of donors
Participating in annual action planning, including the development of donor segmentation, research and engagement planning to increase retention and annual giving and the development of processes to ensure collaboration, integration and alignment of Resource Development teams and shared service partners across United Way
Ensuring consistent implementation and recommending improvements of up-to-date policies and processes for areas of responsibility
Continually research and share opportunities, best practices, trends and benchmark data to inform United Way and its efforts to attract, retain and engage donors; Attend all appropriate events, providing day-of and follow-up assistance as required
If you have excellent written and verbal communications skills, the ability to work efficiently and accurately in an ever-evolving environment with specific knowledge of best practices in donor service delivery and if you have engagement, retention and experience working with corporations to meet their community and employee engagement needs we would like to hear from you. Bachelor’s degree in business, sales, communications, or nonprofit management or equivalent in job-related areas is required. A minimum of three years of experience in sales or fundraising is preferred.
To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.
Employment is contingent upon passing a screening for illegal drug use.
United Way of Greater St. Louis is an Equal Opportunity Employer.