Careers

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a job. It’s a mission. Come work with us!

United Way of Greater St. Louis is seeking Campaign Representatives hired on a temporary basis by United Way of Greater St. Louis to assist in the implementation of the annual fundraising campaign from August through November. This position is a temporary position from August 31st through November 19th, 2021. Campaign Representatives will oversee 20-30 accounts and will report to a member of the Workplace Campaign team. This is a part-time position with a 30-hour work week.

The position includes:

• Contact and work with Employee Campaign Coordinators (ECC) within local businesses to plan, organize, and conduct effective employee fundraising campaigns. This includes providing them with necessary materials and making public presentations to employee groups.
• Provide an informational program within each organization for the purpose of educating employees about United Way, funded programs and services.
• Maintain complete records on assigned accounts.
• Evaluate and recommend changes for future campaigns on assigned accounts.
• Attend scheduled meetings, trainings and campaign related functions, whether virtual or in person.
• Conduct virtual and in person meetings with volunteers on a regular basis to assess progress. Project anticipated results.
• Must be able to work professionally under pressure.
• Contribute to the overall success of the United Way by performing other essential duties and responsibilities as assigned.
• Effectively assist assigned companies with all tasks associated with their campaigns.
• Responsible for achieving goals established by staff and volunteers.

If you are proficient in MS Word and Outlook with at least a basic proficiency in Excel; have pleasant, diplomatic and tactful phone etiquette; have the ability to maintain a high level of professionalism to manage sensitive and confidential situations; have a valid drivers license and access to a vehicle , we would like to hear from you!

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

Employment is contingent upon passing a screening for illegal drug use.

United Way of Greater St. Louis is an Equal Opportunity Employer.

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

The individual in the role of Director, Digital Engagement sets strategy and implements plans for United Way’s online communications and interactions. Through social media, email marketing, marketing automation, websites, online advertising, and more, the Director, Digital Engagement creates year-round engagement opportunities for donors, volunteers, and community members. The Director is a key function of the Marketing and Communications Department and works across the organization to ensure a comprehensive approach to digital communications, as well as working closely with other senior leaders on crisis management and communications.

The position will:

• Set digital engagement strategy for United Way’s main audiences
• Bring together strategic, creative, and technical skills to understand how digital capabilities can help us better tell the United Way story
• Create a comprehensive email marketing plan, including e-newsletters and marketing automation, for more than 100,000 people and across several audiences
• Plan and implement online advertising to meet specific audience goals
• Maintain and drive continuous improvement of United Way’s web properties
• Measure, track, and analyze digital engagement across platforms and adjust strategy per data
• Monitor social media daily to engage audiences, including crisis communications
• Create and maintain online giving avenues
• Work across the organization to manage and maintain email marketing database
• Supervise digital team
• Work with corporate partners to help them find and utilize the right digital tools to address challenges and meet their goals, as needed

If you possess a deep understanding of online tools and engagement strategies and superior communication skills, we would like to hear from you. A Bachelor’s degree in communications or a related field is strongly preferred. Requires superior understanding of donor segmentation, messaging, calls to action, and branding and an above average ability to develop strategy while managing details. Strong project management skills with the ability to manage multiple projects, ideas, and goals and the ability to use and maintain email marketing and marketing automation systems are required, along with an ability to understand and write basic HTML code.

United Way of Greater St. Louis supports employees working from home or remote offices up to two days per week until further notice.

United Way of Greater St. Louis offers an extensive benefit program including generous time off, health, dental, and vision insurance, short- and long-term disability, and a 403(b) plan.

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

Employment is contingent upon passing a screening for illegal drug use.

United Way of Greater St. Louis is an Equal Opportunity Employer.

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

Serving as an internal service providing partner, the Donor Data & Research Manager plays an essential role in the division’s efforts through the effective and efficient implementation of established processes for research and data entry, export, reporting, management and analysis for corporate and individual donors and services. This position is tasked with ensuring that team members have quality data, efficient access to reports and actionable insights to drive donor acquisition, retention and giving.

The position will:

• Maintain standard and custom queries to extract data from existing databases, including Andar
• Compile database, research data and prepare analysis and reports, to include daily, weekly and specialized reports needed for annual campaign and year-round donor engagement
• Revise mailing lists for solicitations with assistance from organization and individual segment stakeholders
• Lead database maintenance and quality improvement through regular updates, troubleshooting, merging accounts and identifying data elements that require annual review and updates
• Continually research and share opportunities, best practices, trends and benchmark data to inform United Way and its efforts to attract, retain and engage donors
• Actively participate in identified opportunities for professional growth, including supervisory and team meetings, trainings and organization-wide events
• Establish positive relationships with related internal partners, as well as corporate, charitable, civic, community and government organizations, providing accurate and quality customer service and information to external clients and stakeholders for all inquiries
• Contribute to the overall success of United Way by performing other essential duties and responsibilities as assigned

This role requires a minimum of three years of experience working in data administration and data management functions (collection, analysis, communication, distribution or similar). An associate’s degree in business, sales, communications, nonprofit management or equivalent in job-related areas is preferred. Requires demonstrated ability to gather, analyze and summarize data for use in planning, service delivery and continuous quality improvement efforts and excellent written and verbal communication skills. The ability to manage multiple projects and prioritize tasks in a matrixed organization structure is a must. Strong strategic thinking skills, proficiency in Microsoft Office and demonstrated ability to learn new technology applications is required. Experience in CRM software, Salesforce and data analysis applications is preferred.

United Way of Greater St. Louis supports employees working from home or remote offices up to two days per week until further notice.

United Way of Greater St. Louis offers an extensive benefit program including generous time off, health, dental, and vision insurance, short- and long-term disability, and a 403(b) plan.

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

Employment is contingent upon passing a screening for illegal drug use.

United Way of Greater St. Louis is an Equal Opportunity Employer.

Bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

This part-time position will support the Volunteer Center overall in organizing, reporting, and analyzing data as efficiently as possible. This person will be key in maintaining and developing data processes, standards, reports, dashboards, and trends for the volunteer platform (Salesforce). Additionally, providing technical support to the volunteer platform to ensure a seamless user experience.

The salary for this position will be dependent upon the candidate’s experience level.

The position will:

• Create, implement, and maintain reports for the Volunteer Center.
• Compile yearly Volunteer Center data and complete national reporting.
• Develop and maintain reports and dashboards to identify and evaluate platform engagement trends.
• Build custom database fields and processes to address platform reporting needs.
• Monitor data quality continuously and perform daily data maintenance.
• Provide support for quarterly platform updates and data cleansing.
• Identify platform problems and solutions.
• Keep current on Salesforce, Salesforce Apps, and platform releases and bugs.
• Manage the import and export data processes for strategic volunteer partnerships.
• Provide support to staff team responsible for inputting data in the volunteer platform.
• Oversee data migration between the volunteer platform and other internal databases.
• Deliver prompt and courteous internal and external customer service aligned with United Way of Greater St. Louis’ mission and values.
• Assist with content and platform strategy informed by data analysis.
• Provide general Volunteer Center team support as needed but not limited to disaster response or multiple/large scale volunteer event days.

This role requires a minimum of three years of experience working in data analysis/reporting. Proficiency in MS Office (Excel, Word, PowerPoint, Outlook, etc.) and ability to generate reports from various databases. Familiarity or previous experience with Salesforce preferred. Ability to perform excellent customer service while consistently meeting deadlines and the ability to coordinate multiple requests simultaneously and follow-through assignments to completion.

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

Employment is contingent upon passing a screening for illegal drug use.

United Way of Greater St. Louis is an Equal Opportunity Employer.