Careers

Come work with us!

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a job. It’s a mission!

We offer full-time employees a comprehensive benefits package including a hybrid work schedule, 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance the first of the month following employment, short term disability, long term disability, critical accident insurance and a 403(b) with an organization match and 3 year vesting schedule.

View our current job openings and learn how to apply below.

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Open Positions

Executive Office Administrator

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

The Executive Office Administrator will provide comprehensive administrative support to the CEO and CAO. This role is essential in ensuring the smooth operation of the Executive office, managing board meetings, coordinating complex schedules, and assisting in the creation of executive presentations. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. 

This role will coordinate Board Meetings, including scheduling and organizing, ensuring all logistical arrangements are made, preparing/distributing agenda, materials and minutes and serves as an overall point of contact for Board Members.  Ensures CEO and CAO are well-prepared for meetings by providing necessary documentation and briefings. Prioritizes executive level appointments and meetings based on urgency and importance, coordinates travel arrangements and accommodations for executive personnel as needed. Assists in the creation and design of executive presentations, reports, and other materials for internal and external stakeholders, collaborating with various departments to gather data and insights.  

Responsibilities include serving as a liaison between the Executive office and other departments and external partners, assisting with special projects and initiatives as directed by the CEO or executive team. Conducts research and compile information to support decision-making processes. 

The successful person in this role will handle sensitive information on a daily basis and will uphold company policies and procedures regarding data protection and privacy.  

If you possess a minimum of  three years’ experience as an executive assistant or in a similar administrative role, preferably supporting C-suite executives we’d like to hear from you!  A bachelor’s degree in Business Administration, Management, or a related field preferred but not required.   Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the proven ability to  prioritize effectively. Proven ability to pro-actively identify and resolve problems is a must.

To view the position and apply, click here.

We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.

United Way of Greater St. Louis is an Equal Opportunity Employer.

Community Information Exchange Care Coordinator

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

Program Overview:

The St. Louis Community Information Exchange or CIE is a network of regional partners focused on improving the health and wellbeing of people in the St. Louis Region. Using a shared technology, partners share information and coordinate efforts to deliver holistic, person-centered care that helps families move from crisis to long-term stability.  This is a grant-funded role.

Position Overview Facilitates network referrals that come to the CIE Coordination Center through a network provider, via an online Assistance Request form, or by phone. The Care Navigator ensures clients are connected to the best programs to address their needs. Conducts assessments and screenings over the phone and follows up with clients according to established guidelines. In addition, Care Navigators monitor cases being handled by providers, ensuring network standards are being met.

Position responsibilities include:

General responsibilities

  • Respond to inquiries from various sources while maintaining a high level of customer service
  • Professionally and sensitively perform intake, screenings, and assessments, gathering information and entering data into Customer Relationship Management systems (CRM).
  • Screen clients for program eligibility to in-house programs, completing forms thoroughly and accurately.
  • Provide accurate and relevant information to clients and providers.
  • Make accurate, direct referrals to in-network providers using the CRM, monitoring provider progress in serving referred to clients.
  • Work within 2-1-1 CRM to find non-network partners for needs not able to be met within the CIE provider network.
  • Complete follow-up calls to assess for accuracy of non-network referrals, reassessments of needs, etc.
  • Develop relationships with in-network providers and attend CIE Workgroup and Partner Agency virtual meetings.
  • Meet regularly with leadership to address questions, receive performance feedback, and voice ideas.

Key Accountabilities

  • Achieve an average of 85% or better on each quality indicators
  • Meet or exceed benchmark goals that may include: Adherence to network standards, Follow-up goals, Documentation, etc.

KSA (Knowledge, Skills, and Abilities)

  • Advanced customer service and problem-solving skills
  • Have basic knowledge of social service systems and how individuals access services
  • Bachelor degree preferred; or High School Diploma plus 3 or more years of experience in social service
  • Must have good to excellent verbal skills; empathetic listening skills
  • Must have good to excellent written communication skills.
  • Ability to work under pressure.
  • High level of attention to detail
  • Ability to successfully assess a situation and make recommendations based on various factors
  • Must be able to handle difficult situations with mature attitude, judgment, poise, tact, and diplomacy.
  • Must be able to accurately type 45 wpm.
  • Proficient in Microsoft Office applications and be able to utilize multiple computer-based systems
  • Ability to work with multicultural/ethnic inquirers, older adults, people with disabilities, LGBTQIA+ communities, and other populations.

To view the position and apply, click here.

We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.

United Way of Greater St. Louis is an Equal Opportunity Employer.

Portfolio Manager

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

The Portfolio Manager works within the Community Impact Division to implement and maintain approaches to assigned strategies by developing, supporting, and leading a strategic portfolio of investments and partnerships throughout the St. Louis region.

Position responsibilities include:

Grantmaking

  • Within the United Way impact area, manage assigned portfolio of community investments with the goal of reaching and improving the lives of people in the region
  • Responsible for the overall management of the assigned portfolio fund, coordinating and facilitating grant processes including review, due diligence, and distribution of unrestricted and donor directed funds
  • Assess organizational and programmatic performance of agencies using standard rubric and common outcomes to ensure resources are effectively and wisely invested
  • Communicate regularly with partner agencies, cultivating positive community partnerships
  • Monitor partner agency performance through site visits and analysis of reports and documentation
  • Assist with recruitment, training, and management of community investment volunteers
  • Help build collaborative networks between fund recipients and community stakeholders/partners
  • Ensure results and reliable data is available and used by United Way and partners throughout work, working closely with internal evaluation team
  • Identify and organize opportunities for capacity building to strengthen providers and network

Collaboration

  • Connect and align with other appropriate community partners, assets, and resources to optimize impact
  • Play a leadership role across collaborative, cross-sector partnerships building trust and commitment among partners to work together for a long-term vision
  • Convene and facilitate decisions, plans, action, and joint problem solving at the common table to help move key strategies forward in accomplishing common outcomes
  • Continuously build upon field of service expertise
  • Work collaboratively to align and integrate efforts with internal divisions
  • Represent United Way at community meetings, agency events, statewide and local coalitions/task forces, etc.
  • Represent the United Way in a professional manner and be responsible for public accountability of the organization
  • Facilitate community conversations; listen and seek information from the community

Key Accountabilities

  • Manage grant and accountability process
  • Assess and monitor partner agency performance
  • Manage volunteer recruitment and training process
  • Convene and facilitate collaborative common tables
  • Represent United Way at community meetings
  • Align and integrate efforts with internal divisions

KSA (Knowledge, Skills, and Abilities)

  • Masters degree required in Social Work, Public Health, or related field with a minimum of 5 years in the nonprofit sector
  • Demonstrated solid ability to assess and monitor organizational performance
  • Experience in grantmaking and collaborative work
  • Ability to effectively facilitate and convene common tables with relevant key stakeholders
  • Possesses subject matter expertise in basic needs, including knowledge of evidence-based practices, pertinent outcomes, and local stakeholders
  • Excellent organizational skills, attention to detail, and accuracy
  • Excellent written and oral communication and presentation skills
  • Team player, positive attitude, mature, confident, self-starter
  • Ability to work collaboratively with a wide range of community groups, partner organizations, internal customers, and volunteers
  • Ability to adapt and keep current in a rapidly changing and organic environment

To view the position and apply, click here.

We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.

United Way of Greater St. Louis is an Equal Opportunity Employer.

Systems Change Director – Economic Mobility Initiatives

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

The Systems Change Director – Economic Mobility Initiatives leads and accelerates assigned UW systems change efforts inclusive of these initiatives.  In this role, the Director serves as a lead across the UW community and will mobilize resources and provide leadership for initiatives, collaboratives, projects, and program investments that ensure increased economic mobility for individuals and families in our region.  A significant focus of this role is to scale and lead initiatives to help families on their road to restoring self-sufficiency and increased long-term economic security.   This position is an integral part of our economic mobility initiatives leadership structure.

Position responsibilities include:

  • Leadership: Provide internal and external leadership to support advancement of economic mobility initiative goals; develop, coach, and facilitate collaboration among economic mobility partners including residents, stakeholders, and community-based organizations.
  • Facilitating Meetings: Ensure effective facilitation and support of stakeholder meetings including preparing meeting materials and ensuring regular and ongoing communication among stakeholders.
  • Strategic Coherence: Provide direction and support to internal colleagues and external partner organizations in aligning their work to a common agenda (e.g., identifying opportunities for program work and systems to support specific goals).
  • Managing Internal Systems: Oversee daily operations including management of budget and an annual work plan that defines actions, stakeholder responsibilities and anticipated progress measures.
  • Data Collection, Analysis and Reporting: Work with strategic partners to refine data points and indicators and identify sources and data collection methods for both qualitative and quantitative measures.
  • Compliance: Ensure grant and contract compliance, including grant reports, data tracking, and analysis, risk reduction and quality improvement.
  • Fund Development: Help tocultivate a funder pipeline and provide input to the development of revenue strategies, including assisting with the grants writing process in partnership with internal colleagues.
  • Communications: Communicate the objectives of economic mobility initiatives to stakeholders and potential partners in the community.

Competencies

  • Business acumen: knowledgeable about programs, grants, contracts and building and maintaining partnership relationships.
  • Action Orientation/Leadership: drives for goal completion and adjusts as new demands emerge; identifies resource needs, and problem-solving orientation.
  • Relationship Building and Communication demonstrates excellent interpersonal skills, engenders trust with leaders and community partners, promotes the common good, and exercises active listening.
  • Judgement and decision-making: makes sound decisions under pressure, avoids assumptions, weighs risks, asks good questions, demonstrates critical thinking, delegates effectively, follows up.
  • Fiscal and Operational Effectiveness: achieves objectives within allocated resources, develops ways to streamline workflows to produce desired outcomes.

Key Accountabilities

  • Responsible for providing systems change staff with support and leadership necessary to achieve goals, implement economic mobility initiatives and build community stakeholder engagement. 
  • Oversee and support the growth, development, implementation and evaluation of the United Way economic mobility initiatives as well as regional collective impact initiatives to support family stability and economic mobility, reduce the racial wealth gap and create regional system change.
  • Administer programs within budget and according to programmatic and funder guidelines.
  • Create timeline and training content and materials for reporting and capacity building.
  • Produce publications, reports, and analytics for internal and external audiences.
  • Effectively serve as an ambassador and participant for internal and external groups.

KSA (Knowledge, Skills, and Abilities)

  • Master’s degree in social work, business, public policy, or related field preferred; and/or at least eight years of relevant work experience, including at least five years managing staff and collaborative teams in a fast-paced nonprofit, community organizing, social enterprise, or start-up environment.
  • Experience working in an economically, racially, and ethnically diverse environment and the ability to build trusting relationships.
  • The executive presence to inspire confidence and passion in internal and external audiences.
  • Advanced strategy and planning skills, including an ability to think strategically on both organizational and systemic levels over multi-year horizons.
  • Experience with project management and stakeholder management.
  • Experience leading and managing systems and processes.
  • Possesses subject matter expertise in outcomes and performance management principles.
  • Strong data acumen and ability to use data to drive decision-making.
  • Strong facilitation and presentation skills before multiple types of audiences.
  • Existing relationships with, or ability to quickly build relationships with, a cross-sectorial range of stakeholders in the local or regional area, including senior executives.
  • Outstanding communication and interpersonal skills, able to build authentic relationships with diverse stakeholders.
  • A strong ability to multitask, be flexible, and often complete tasks with a short deadline is a must.
  • Strong writing ability.
  • A willingness to extend beyond formal responsibilities as needed for the work.

To view the position and apply, click here.

We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.

United Way of Greater St. Louis is an Equal Opportunity Employer.

Stewardship Manager

At United Way of Greater St. Louis, we unite people and organizations to tackle the most critical challenges facing our community. Through collaborative efforts, we’re transforming our region into a place where everyone can live, work, and thrive. Join us in this mission to create lasting change beyond just a day job. Come be a part of something meaningful!

The Stewardship Manager advances United Way’s major gift and planned giving programs. The position is responsible for cultivating and stewarding donors and prospects capable of making a major gift. The Stewardship Manager reports to the Senior Vice President of Philanthropy and is responsible for supporting the VP and SVP in their fundraising efforts.  This position holds the primary working relationships with the leaders of the de Tocqueville society cabinet.

Position responsibilities include:

  • Inform and administrate department strategies identifying and engaging current donors and major gift prospects to increase major and planned gifts
  • Help create executable, replicable and measurable fundraising outcomes for the department
  • Manage a portfolio of donors, meeting with them regularly and working with them to build an understanding of their philanthropic interests and how United Way can deepen our relationship with them.
  • Ensure all current donors, lapsed donors and prospects are solicited appropriately and accurately.
  • Participate in creating and delivering department programs and events, collateral and communication plans in coordination with Marketing & Communications.
  • Collaborate with other departments and organizational leadership.
  • Monitor and maintain budget controls.

Key Accountabilities

  • Represent United Way’s de Tocqueville Society at all United Way events (some nights and weekends).
  • Recruit and support de Tocqueville chairs, committee chairs and cabinet members.
  • Help set fundraising goals for de Tocqueville Society in partnership with Chairs and internal stakeholders.
  • Participate in creating and delivering department programs and events, collateral and communication plans in coordination with Marketing & Communications.

KSA (Knowledge, Skills, and Abilities):

  • Bachelor’s degree required in related areas of position responsibilities
  • Minimum 3-5 years of experience in a major gifts role with proven results fer example experience working with donor capable of making a major or planned gift
  • Working knowledge of tax smart giving tools, planned giving programs and vehicles
  • Proficient in Microsoft Office
  • Experience with donor databases
  • Strong analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Team oriented with a commitment to fostering strong, productive, working relationships with all staff, volunteers, and the overall community

To view the position and apply, click here.

We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule.

United Way of Greater St. Louis is an Equal Opportunity Employer.

Leadership Societies Manager

At United Way of Greater St. Louis, we unite people and organizations to tackle the most critical challenges facing our community. Through collaborative efforts, we’re transforming our region into a place where everyone can live, work, and thrive. Join us in this mission to create lasting change beyond just a day job. Come be a part of something meaningful!

The Leadership Societies Manager is responsible for cultivating and stewarding donors and prospects at the Leadership Giving levels. 

Leadership Giving Societies are a key function of United Way’s engagement efforts. More than 7,000 local people contribute $1,000 or more to become Leadership Giving Society members. Our Women’s Leadership Society, Men’s Leadership Society, Charmaine Chapman Society, Multicultural Leadership Society, United Young Leaders, and de Tocqueville Societies comprise the United Way Leadership Giving Society.  United Way offers a program supported by the Regional Business Council to help increase philanthropic access and participation for women and persons of color.

Position responsibilities include:

  • Manage a portfolio of Leadership Giving Society donors, meeting with them regularly and working with them to achieve their charitable giving goals.
  • Maintain accurate donor records using a proprietary database for United Way’s across the country.
  • Ensure all current donors, lapsed donors and prospects are solicited appropriately and accurately.
  • Ensure accuracy of asks, appeals, and other supporting materials.
  • Represent United Way’s Leadership Giving Society at all United Way events (some nights and weekends).
  • Create and implement programs and events that advance the programmatic and department fundraising goals.
  • Responsible for managing our donor step-up programs for Leadership Society donors who intend to become members of the de Tocqueville Society and need time and support to achieve their goal.

Key Accountabilities

  • Team oriented with a commitment to fostering strong, productive, working relationships with all staff, volunteers, and the overall community
  • Ability to manage multiple projects and prioritize tasks that advance the strategies and goals of the department.
  • Exceptional interpersonal skills when responding to donor needs promptly, providing value and generating high satisfaction.
  • Support volunteers with timeline/schedule management, meeting coordination & leadership, and preparation of supplemental materials (data/reports, talking points, scripts, agendas, etc.)

KSA (Knowledge, Skills, and Abilities):

  • Bachelor’s degree required in related areas of position responsibilities
  • Minimum 2-4 years of experience and proven results working with individual donors
  • Experience working with donors capable of making gifts at the $5,000 – $12,000 levels.
  • Familiarity with tax smart giving tools, planned giving programs and vehicles.
  • Strong analytical, critical thinking skills
  • Excellent written and verbal communication skills
  • Excellent follow-up and follow-through skills
  • Proficient in Microsoft Office
  • Proficient with donor databases

To view the position and apply, click here.

We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule.

United Way of Greater St. Louis is an Equal Opportunity Employer.

Equal Employment Opportunity

It is the policy of the United Way of Greater St. Louis to recognize each person as an individual and to provide equal opportunity to all qualified employees and applicants without regard to race, religion, ancestry, sexual orientation, color, sex, age, disability status, citizenship status, pregnancy, gender identity and/or expression, veteran status, national origin, or any other protected status.

If you require an accommodation to search for or apply for a job with United Way of Greater St Louis, please call 1 (314) 421- 0700 and request a Human Resources team member.

“This is a great way to align my values and my mission along with United Way’s mission and it was a natural fit for me.”

– Sherita

Join Our Team

Our success is driven by our exceptional people. Working at United Way of Greater St. Louis means making a difference.
Our employees use their individual strengths to help solve some of our region’s toughest challenges. We are seeking committed professionals who want to better our community through their skills, knowledge and experience.

United Way employees group company event

What We Stand For

United Way of Greater St. Louis prides itself on working to make a meaningful, measurable impact in the community. We are committed to a positive and collaborative work environment where all employees are appreciated for who they are and what they contribute.
United Way of Greater St. Louis values different backgrounds and perspectives, fostering teamwork and a collaborative environment while maximizing the impact of donations entrusted to us.

“I think my favorite thing about working for United Way is being able to connect what I do with the impact…that feels really great.”

– Ninette

Benefits

We offer competitive health, vision and dental plans to staff and their families, along with wellness initiatives, financial protection plans and a generous 403(b) plan. New employees can earn up to 12 vacation days and 10 paid holidays within their first year of employment and a day off for their birthday! We encourage staff to continue growing their skill sets and fuel their passions by attending seminars and conferences throughout the year.

Volunteer Center group at 90th birthday celebration

Diversity, Equity, and Inclusion

Diversity, equity and inclusion are at the heart of what it means to help people live their best possible lives. We’re committed to a positive and collaborative work environment where all employees are appreciated for who they are and what they contribute. We value different backgrounds and perspectives to foster teamwork and a collaborative environment that is imperative to our ability to make a meaningful, measurable impact in the region.