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Open Positions

Marketing Manager

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

 

The Marketing division works across the organization to ensure a comprehensive approach to digital communications, sets strategy, and implements plans for United Way’s online communications and interactions. The individual in this role will work under the direction of the Vice President of Communications to plan, develop, and execute all marketing/communications strategies and manage marketing projects, including fundraising and donor engagement efforts, for United Way’s United Young Leaders Group, Leadership Giving Societies and de Tocqueville Society.

 

The Marketing Manager will shape and implement a communications strategy that supports and extends marketing initiatives, developing strategies for Society events which support overall revenue generation, brand, and marketing goals. The successful candidate will have a proven track record of using creative thinking and problem-solving skills to create compelling and thoughtful content that engages the audience and the ability to develop processes and track metrics, including email, web, and social analytics.

 

The position includes:

  • Writing and editing email and letter copy for donor communications, including solicitations, newsletters, event invitations, and volunteer opportunities
  • Developing and implementing social media strategies
  • Collaborating with others, including team members, outside supporters, and key volunteers, to ensure success of all Society events
  • Occasional evening and weekend participation is involved, including attending events to assist with on-site needs, including but not limited to setup and cleanup, registration, photography, and speaker coordination
  • This role does not have any direct reports
  • Experience and knowledge of Adobe InDesign, Illustrator, and Photoshop preferred
  • Working closely with marketing team and continually assessing strategy of ongoing efforts
  • Using creative thinking and problem-solving skills to create compelling and thoughtful content that engages the audience.

 

If you have excellent written and verbal skills, exceptional and proven ability to manage relationships, processes, and deadlines to meet project objectives, and a thorough understanding and knowledge of social media platforms, including Facebook and LinkedIn, we would like to hear from you.

 

Bachelor’s degree in journalism, marketing, communication, public relations, or similar field, with a minimum of three years of experience in the marketing and communications field, preferred. Must be proficient in Microsoft Office suite and database and CRM applications.

 

Due to the pandemic, United Way of Greater St Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Accounts Receivable and Payout Coordinator

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!

 

The Finance Division is comprised of the Pledge Processing and Finance areas. It is responsible for maintaining proper internal financial controls; processing pledges, cash receipts, cash disbursements, and other financial transactions accordingly; stewarding the organization’s assets, including cash, investments, and fixed assets, among others; maintaining necessary insurances; and performing necessary external reporting, including audit, tax, and pension related reports and filings. Internally, the division ensures there is adequate financial reporting and analysis to assist the organization in decision-making in a customer-centric way.

 

The individual in the role of Accounts Receivable and Payout Coordinator, under the direction of the Manager of Pledge Processing, processes pledges and monthly payments to other non-profits, generates and reviews reports to confirm accuracy of data, assists with tax receipting and billing, and provides customer service to donors and internal staff. A high degree of attention to detail and confidentiality is essential to this role, as the individual will import and reconcile donor detail files; ensure pledges are entered accurately; and coordinate, prepare, and submit payout requests for disbursement of designated funds.

 

The position includes:

  • Database processing and maintenance to ensure data entered into the CRM (ANDAR) is accurate, such as employer assignments, address changes, account structures, fee structures, etc.
  • Monitoring, reviewing, and resolving all role-specific or assigned requests submitted through the ticketing system efficiently and accurately
  • Providing accurate and quality customer service and information for all inquiries
  • Following established guidelines for keeping supervisor informed of progress and developments and obtaining approvals
  • Constant focus on the continuous improvement of products, services, and processes.
  • Assisting with the maintenance of process documents surrounding the responsibilities of the position

 

If you have one to three years of relevant experience in a similar role, preferably in a non-profit agency (not required), with a proven ability to provide excellent customer service internally and externally; are proficient in Advanced Excel (required) with an understanding of formulas for data manipulation and mass formatting and efficient and accurate completion of data imports; and knowledge or experience in a CRM database (helpful) – we want to hear from you!

 

Due to the pandemic, United Way of Greater St Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

United Way of Greater St Louis offers an extensive benefit program including generous time off, health, dental, and vision insurance, short- and long-term disability, and a 403(b) plan.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Housing Hotline Intake Specialist

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

The role of Housing Hotline Intake Specialist responds to calls on the hotline, assessing each person’s needs, completing intake and assessment on client cases, and referring those in immediate need of shelter to appropriate facilities.

 

The position includes:

  • Professionally and sensitively perform intake and assessment, gathering demographic and situational information and entering data accurately
  • Screen clients for program eligibility to in-house programs, completing referral forms thoroughly
  • Properly code referrals made for callers
  • Make referrals to other community resources as appropriate
  • Maintain privacy of the location of shelters
  • Participate in quality assurance activities as assigned

 

If you have excellent have experience in social service or customer service, the ability to handle high crisis situations, excellent verbal communication skills (required) along with empathetic listening and problem-solving skills, and strong familiarity with data entry or computer programs, we would like to hear from you. This is a grant-funded position.

 

Due to the pandemic, United Way of Greater St Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Executive Assistant

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

The Executive Assistant provides effective and efficient administrative support and coordination in support of the Chief Administrative Officer (CAO) and executive office functions. Collaborating with others while working independently, the Executive Assistant is responsible for maintaining a large volume of information, meeting preparation and scheduling, ensuring timely and accurate responses to inquiries and communications, and providing excellent customer service to multiple stakeholders. Attention to detail and organizational abilities is absolutely paramount.

 

The Executive Assistant will:

  • Complete a wide variety of administrative tasks for the CAO, including managing an extremely active calendar of appointments; completing expense reports; preparing check requisitions; composing and preparing correspondence that is sometimes confidential; arranging travel plans; and preparing meeting materials and minutes
  • Provide administrative and project management support for board-level committees for which the CAO has responsibility, including advance distribution of materials; preparation of supporting materials for meetings, including PowerPoints and documents; preparing minutes; and maintaining attendance
  • Serve as coordinator of various meetings convened by the CAO and Executive Office to include booking meeting rooms, sending calendar invitations, managing attendance and preparing materials
  • Frequently exercise independent judgment in matters and processes pertaining to managing Board of Directors members’ information and acts on behalf of CAO’s office
  • Support CAO in completion of special projects as directed
  • Receive incoming calls to the CAO and Executive Office; determine nature of call and whether it requires the attention of the CAO or Executive office team; take messages and maintain contact information; and whenever possible respond to caller directly based on knowledge of the Executive Office team’s preferences, office functions, policy, priorities and availability or make sure the caller receives appropriate transfer to another department
  • Process incoming correspondence received by the Executive Office team, prioritizing and determining its disposition. May process and answer correspondence without knowledge of CAO
  • Prepare, review, proofread, and format paper and electronic correspondence to include: letters, agendas, annotated agendas, and presentations for the CAO. Seek approvals and signatures when necessary
  • In partnership with the CEO’s Executive Assistant, facilitate the effective planning and organization of Board of Directors, Executive Committee and special meetings, as required
  • Responsible for maintaining records management of the Board of Directors to include updating current demographics on board members in all necessary places to ensure consistency across organization
  • Keep CAO well informed of upcoming commitments, responsibilities, projects and meetings, following up appropriately
  • Maintain continuity of office operation during the CAO’s absence, handling administrative matters and arranging for most efficient dispatch of pending matters upon CAO’s return
  • Contribute to the overall success of United Way by performing other essential duties and responsibilities as assigned

 

The role requires a minimum of 3-5 years of experience providing administrative support; and experience supporting C-Level Executives or senior leadership. Must be proficient in MS Office (Excel, Access, Word, PowerPoint, Outlook, etc.) High school diploma/GED required; Associate degree or comparable experience preferred. Excellent written and oral communication skills and strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service/response. Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors.

 

This role may require occasional non-standard work hours.

 

United Way of Greater St Louis offers a comprehensive benefits package including health, dental, vision, and life insurance, generous time-of benefits and a 403(b) plan.

 

Due to the pandemic, United Way of Greater St Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Administrative Coordinator – Human Resources

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

The Administrative Coordinator in Human Resources performs duties involved in the day-to-day functions of the Human Resources Department while providing overall administrative support. Assists in the onboarding of employees by producing new hire informational packets and ensuring enrollment in systems. The role maintains databases on employee status and coordinates employee recognition activities.

 

The Administrative Coordinator HR will:

  • Maintain electronic databases of employee records
  • Produce compliance records/reports
  • Prepare employment packages
  • Review and process benefit status changes
  • Maintain employee information in vendor websites
  • Manage confidential information and difficult conversations with tact and diplomacy
  • Coordinate new hire orientation sessions
  • Prepare COBRA and benefits paperwork for terminating employees
  • Responsible for preparing fiscal and calendar year-end reports on an as-needed basis
  • Assist with employee events

 

Requires 3-5 years of experience in an administrative support role, preferably with some experience working in a human resources capacity. Excellent written and verbal communication skills required, along with extreme accuracy to details. Associate degree or comparable experience preferred. Ability to manage multiple projects and prioritize tasks in a matrixed organization structure. Excellent follow-up and follow-through skills, with proficiency in Microsoft Office and demonstrated ability to learn new technology applications.

 

United Way of Greater St Louis offers a comprehensive benefits package including health, dental, vision, and life insurance, generous time-of benefits and a 403(b) plan. Salary is commensurate with experience.

 

Due to the pandemic, United Way of Greater St Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Volunteer Center Services Manager

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

United Way’s Volunteer Center is the region’s resource for volunteer engagement and quality volunteer program management. Its mission is to connect individuals, families, neighbors, employee groups and friends to quality service opportunities; to engage civic leaders and donors at every stage of one’s life volunteering through United Way’s partner and member agencies across the region; and to help agency partners demonstrate meeting quality standards in volunteer program administration. This position will support in the delivery of Volunteer Center services such as off-site and on-site customized volunteer projects, technology and trainings.

 

The Volunteer Center Services Manager will:

  • Design and customize an array of local and national volunteer projects for corporate clients
  • Lead the planning and implementation for tailormade volunteer projects, which includes project creation, ordering needed supplies and assigning volunteer roles, and serve as the on-site coordinator day of event
  • Conduct post-project follow-up and evaluation
  • Consult with nonprofit partners to develop volunteer project scope of work
  • Create and maintain best practice resources for agencies on how to host high-quality group projects
  • Plan a calendar of events for United Way Leadership Societies, United Young Leaders (UYL) and other organizations
  • Conduct volunteer leader training
  • Review volunteer opportunity postings and partner requests for completeness and accuracy prior to approving for public posting. This may include researching nonprofits and outreach
  • Serve as primary contact for daily customer service for nonprofit partners and volunteers by managing online chat, email inboxes, Volunteer Center hotline, etc.
  • Write, edit, create and test emails/newsletters to volunteers and agencies
  • Responsible for maintaining a current, comprehensive, computerized inventory of nonprofit, faith-based, school, hospital, hospice and government organizations, structured in accordance to policy and procedures
  • Maintain and create needed user guides and how-to-videos for partners and volunteers
  • Be available after hours and on weekends during a disaster to attend events and meetings, assist with answering volunteer calls, emails, entering and/or approving volunteer opportunities. Extended hours might be needed during times of disaster.
  • Assume responsibility event/volunteer management with corporate clients
  • Recruit, train and supervise interns and practicum students to assist with Volunteer Center operations.

 

Requires experience in volunteer management and familiarity with health and human service delivery systems. Bachelor’s degree preferred in social work, business, nonprofit or volunteer management, marketing/communications, or related field strongly preferred. Ability to manage multiple projects in a fast-paced environment and ability to deliver superior customer service internally and externally.

 

United Way of Greater St Louis offers a comprehensive benefits package including health, dental, vision, and life insurance, generous time-off benefits and a 403(b) plan.

 

Due to the pandemic, United Way of Greater St Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Project Coordinator

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

The Project Coordinator provides administrative support, managing invoices and check requests. Provides meeting support including schedule meetings, managing attendance, preparing materials, and developing minutes as needed and/or appropriate follow up correspondence. Ensures data is updated and accurate in databases. Responsibilities include managing accounts, researching grantees, and uploading files. This is a grant-funded role.

 

This position includes:

  • Continually researching and sharing opportunities, best practices, trends, and benchmark data.
  • Conducting detailed research which is correlated with moving the philanthropic mission forward.
  • Leading annual impact report project.
  • Managing correspondence with stakeholders, especially grantees, ensuring timely and accurate communication of needs and expectations. Assisting prospective grantees with submitting requests and reporting data through United Way grantmaking and reporting platforms.
  • Preparing paper and electronic correspondence and other documents that are accurate, detailed, and timely.
  • Managing grantee and vendor payout process ensuring quality and timeliness at all stages of the process and across all departments intersecting with the process.
  • Establishing positive relationships with corporate, charitable, civic, community and legislative organizations in all the communities served.
  • Attending key community events and strategic partnership meetings.
  • Reviewing and recommending improvements to processes associated with areas of responsibility.
  • Establishing positive relationships with related internal partners, corporate, charitable, civic, community and government organizations, providing accurate and quality customer service and information to external clients and stakeholders for all inquiries.

 

Requires 3-5 years of experience in an administrative support role, and excellent written and verbal communication skills. Associate’s degree or comparable experience preferred. Ability to manage multiple projects and prioritize tasks in a matrixed organization structure. Excellent follow-up and follow-through skills. Proficient in Microsoft Office and demonstrated ability to learn new technology applications; experience using Salesforce applications preferred.

 

United Way of Greater St Louis offers a comprehensive benefits package including health, dental, vision, and life insurance, generous time-off benefits and a 403(b) plan.

 

Due to the pandemic, United Way of Greater St Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Administrative Coordinator – Community Impact

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

The Community Impact Division is responsible for leading the strategic investment of United Way’s financial and non-financial resources to create the greatest possible impact in helping improve outcomes for individuals and families and achieving community-level change. Essential to this work is developing, adopting, and implementing plans to make progress in the community based on an understanding of community needs.

 

The Administrative Coordinator – Community Impact provides effective and efficient administrative support and coordination to a team of leaders with responsibilities to the Chief Impact Officer, who leads the Community Impact Division, which is comprised of 2-1-1/Community Response, Community Impact, Capacity Building, Data & Evaluation, Collective Impact, Public Affairs and Volunteer Center.

 

The individual in the role of Administrative Coordinator is responsible for maintaining a large volume of information, meeting preparation and scheduling, and ensuring timely and accurate responses to inquiries and communications, while providing excellent customer service to internal and external stakeholders, including providing general administrative support to various Vice Presidents within the department as requested. This role also partners with other Administrative Coordinators and Assistants within the organization.

 

This position includes:

  • Providing meeting and event support on site and off site
  • Developing and maintaining filing and record keeping system, continually seeking to improve administrative functions through process improvement
  • Prepares invoices and check requisitions, award letters, and necessary spreadsheets for tracking
  • Ensuring that key issues are addressed and that important information is provided quickly and effectively to achieve desired results
  • Assists with travel arrangements
  • Conducts research and data entry and prepares reports producing timely and accurate research, data, reports, and projects to responsible staff persons
  • Manages mailings for the division, including letters and emails
  • Pulls reports and documentation from database
  • Keeps inventory of office supplies and places orders for replenishment
  • Provides backup to organization’s Receptionist as scheduled
  • Accountable for the accuracy and timeliness of division’s administrative support and coordination

 

If you have two to three years of relevant administrative experience in a similar role, high school diploma/GED (required), a proven ability to provide excellent customer service internally and externally, are proficient in MS Office (Excel, Access, Word, PowerPoint, Outlook, etc.), and have a proven ability to work collaboratively with a wide range of stakeholders, while adapting to a rapidly changing and organic environment – we want to hear from you!

 

Due to the pandemic, United Way of Greater St. Louis supports employees working from home or remote offices until June 30th, 2021.

 

United Way of Greater St. Louis offers an extensive benefit program including generous time off, health, dental, and vision insurance, short- and long-term disability, and a 403(b) plan.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Director, Leadership Giving

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

Leadership Giving Societies are a key function of United Way’s engagement efforts. Each year, more than 8,000 local people contribute $1,000 or more as a Leadership Giving Society Member. There are five Leadership Giving Societies: Women’s Leadership Society, Men’s Leadership Society, Charmaine Chapman Leadership Society, Multicultural Leadership Society, and United Young Leaders.

 

The individual in the role of Director, Leadership Giving is a strategic leader who possesses exceptional emotional intelligence and interpersonal skills, strong team management skills, communications and branding knowledge, and a fundraising strategy background. The successful candidate creates and executes plans toward building best-in-class donor experiences for United Way’s premiere donor societies.

 

This position includes:

  • In collaboration with the team and Leadership Giving Society chairs, setting and achieving fundraising goals with focus on engagement, retention and growth
  • Building experiences and programming that appeals to Leadership Society members (i.e., mentorship program)
  • Representing United Way at all Leadership Giving Society cabinet meetings and events (some nights and weekends)
  • Setting a team culture of inclusivity, mutual respect, and accountability to a small group of professionals, establishing and tracking team and individual goals
  • Creating and maintaining budgets for all Leadership Giving programs
  • Using United Way’s database (Andar) and Microsoft Excel, creating and maintaining weekly (or as requested) reports on Leadership Giving status and provide expert analysis and anticipated results
  • Securing event sponsorships from corporate partners, in collaboration with Resource Development and Marketing teams
  • Collaborating internally with all areas of the organization
  • Partnering with at least three employee resource groups

 

If you have a minimum of five years of experience in a variety of project management, volunteer management, communications and/or related responsibilities, at least a Bachelor’s degree in communications, nonprofit management, or marketing (preferred) with a minimum of two years of demonstrated ability to supervise and motivate staff, have strong strategic, analytical and critical thinking skills, excellent written and verbal communication skills; are proficient in Microsoft Office and technical skills to use United Way’s fundraising systems, with a demonstrated ability to learn new technology applications – we want to hear from you!

 

Due to the pandemic, United Way of Greater St. Louis supports employees working from home or remote offices until June 30th, 2021.

 

United Way of Greater St. Louis offers an extensive benefit program including generous time off, health, dental, and vision insurance, short- and long-term disability, and a 403(b) plan.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Vice President of Custom Strategies

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

The Vice President of Custom Strategies, which reports to the Chief Administrative Officer (CAO), is accountable for the development and execution of strategies focused on building new corporate partnerships, deepening existing corporate partnerships, and continuous improvement of strategies, products, and team responsible for customized products and services. This role establishes and refines approaches which position United Way (UW) as an expert, solutions-provider, consultant, and partner in assisting companies and family foundations in meeting their social responsibility and corporate sustainability objectives.

 

This position includes:
Strategy & Functional Leadership

  • Organizational expert on CSR/ Environment, Social and Corporate Governance (ESG), including trends, best practices, the competitive landscape and identification of strategic opportunities and threats.
  • Accountable for UW’s strategy of designing and delivering suitable strategies and solutions to meet the specific needs of corporate partners. Maps out the environment, identifying potential partners who UW could partner with and the approach to reach them; leading efforts on how UW can help partners achieve CSR and corporate sustainability goals; what UW’s go-to-market plan should be, including pricing, marketing, contracting and implementation; and how to best serve the customer through the product and services life cycle. Ensures pitches to prospective partners are delivered effectively, with clarity on the product and service solution.
  • Accountable for the creation of collateral and communications plan in coordination with Marketing & Communications.
  • Oversee the pipeline of new custom strategies partnership opportunities designed to drive relevance, reach and revenue.
  • In partnership with CAO and Chief Development Officer, expand relationships with existing corporate partners by uncovering expansion opportunities, developing and driving new partnership opportunities. Provide leadership in strategy to expand institutional knowledge of our partners, their priorities, and how United Way can make our products and services more attractive to them by partnering with resource development, community impact and marketing/communications.
  • Identify and track relevant metrics of success and periodically report to the senior leadership team on status.
  • Accountable for revenue from new partnerships. Work with CAO to ensure revenue goals are reached as efficiently as possible, with minimal conflict and external market confusion.
  • Work closely with Chief Development Officer to ensure that the Custom Strategies team and the Resource Development team are carefully integrated around relationship management and customer service. Encourage effective collaboration, cohesion and unity throughout the organization.
  • Manage the process of preparing and responding to corporate proposals under consideration to determine organizational capacity and necessary resources to add new clients and client services, ensuring all appropriate internal leaders are consulted and an execution plan is in place. Responsible for making an informed bid/no-bid recommendation to CEO, CAO, and/or Senior Leadership team.
  • Actively steward relationships with key volunteers and corporate and foundation partners.
  • Establish positive relationships with related internal partners, corporate, charitable, civic, community and government organizations, providing accurate and quality customer service and information to external clients and stakeholders for all inquiries.

 

Department & Staff Leadership

  • Member of organizational leadership team responsible for communicating and executing on organizational strategy and ensuring that day-to-day operations align with fulfilling strategic goals.
  • Works in partnership with the CEO, CAO, and Senior Leadership team in promoting the long-term plans and goals of the organization to the community.
  • Establish and oversee the implementation of the strategy for areas of responsibility, including developing overall projections for budget and staff needs and defined operating plans for each year.
  • Ensure a discipline of relationship management and customer-centric focus within department and within areas providing critical support to family foundations and corporate clients.
  • Provide goal-setting, visioning, leadership, and strategic direction for team.
  • Direct and manage staff activities. Ensure that team members are invested in team activities and decisions and that the team works together to achieve organizational goals.

 

Key Accountabilities 
All work contributes to the attainment of the following strategic plan initiatives:

  • Clearly articulate and communicate UW’s value proposition.
  • Partner with companies/organizations to achieve CSR, philanthropic and community engagement goals.
  • Increase the value and visibility of the UW’s products and services for corporate and community clients.

 

KSA (Knowledge, Skills and Abilities):

  • Minimum five years social impact/CSR -related client service experience
  • Solid understanding of critical CSR/ESG subject matter, including issue/policy landscape, effective communications strategies, non-profit and corporate partnerships
  • Minimum of two years demonstrated ability to supervise and motivate staff by creating an environment for team to innovate, take reasonable risks and grow their professional skills
  • Bachelor’s degree in business, sales, communications, or nonprofit management; Masters degree preferred
  • Significant agency, consulting and/or in-house corporate experience
  • Broad experience in creating and executing social impact and/or CSR initiatives for companies
  • Proven expertise in building and nurturing relationships with CSR/ESG leaders and influencers; ability to engage relationships for client benefit
  • Demonstrated thought leadership based on a compelling point of view and influential connections within the CSR/ESG space
  • Specific knowledge of best practices in philanthropic advising, family foundation management, corporate social responsibility and CSR-enabling technologies and experience working with corporate and foundation partners.
  • Demonstrated decision-making ability based on excellent judgment applied within the context of operating policies and processes and organizational values
  • Demonstrated ability to gather, analyze and summarize data for use in planning, service delivery and continuous quality improvement efforts
  • Strong strategic, analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Ability to efficiently and accurately work under time and performance pressure
  • Demonstrated commitment to meeting the both expressed and unmet needs of internal and external clients
  • Demonstrated understanding of diversity, equity, and inclusionary practices
  • High level of integrity with demonstrated ability to exercise tact and good judgment
  • Ability to manage multiple projects and prioritize tasks in a matrixed organization structure

 

Due to the pandemic, United Way of Greater St. Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

Program Manager – Financial Stability and Independence (FSI) Initiative

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job – it’s a mission! Come work with us!

 

The Program Manager – Financial Stability and Independence (FSI) Initiative reports to the Community Economic Development Director and will administer United Way financial education and savings programs, as well as the Volunteer Financial Coaching program in collaboration with United Way partner agencies. The individual in this role will also act as a liaison for the program partners, provide agency training, and administer ongoing technical assistance with program implementation, data tracking and program evaluation. This role will be responsible for budget oversight, grant reporting and maintaining communication with agency staff, other United Way departments and the FSI Initiative Director. This is a grant funded position.

 

Program Manager – Financial Stability and Independence (FSI) Initiative will:

  • Manage United Way FSI programs (i.e. ASSET, IDA, and Volunteer Financial Coaching program) including designing evaluations, working with program and research partners to track and compile data, and completing reports
  • Maintain communication with all program partners to ensure a seamless implementation of programs
  • Manage reporting and record keeping for program outcomes including budgets and completing and reconciling expense and financial reports
  • Administer virtual financial coaching directly to program savers, as needed
  • Grow the FSI programs to expand reach and populations served in the region based on agency capacity and funding availability
  • Develop financial education curriculum to increase clarity and ease of use for instructors
  • Partner with United Way’s Volunteer Center, Marketing and Communications, and Leadership Giving departments to identify, recruit and screen volunteer coaches and other program volunteers
  • Work collaboratively with other United Way financial stability team members to cross promote and deliver programing such as Bank On Save Up and Money Smart Month initiatives
  • Strengthen and advance collective impact efforts including racial equity

 

The successful candidate will have at least a bachelor’s degree with at least two years of program management experience in a non-profit setting, with financial education instruction preferred; be proficient in Microsoft Office Suite with advanced Excel skills, experience in virtual training and evaluation tools. Must possess at least basic understanding of financial concept, budget and credit counseling with exceptional ability to manage relationships and build trust among various partnerships.

 

Due to the pandemic, United Way of Greater St. Louis supports employees working from home or remote offices until June 30th, 2021.

 

To apply, please submit your resume and/or cover letter to Careers@stl.unitedway.org.

 

Employment is contingent upon passing a screening for illegal drug use.

 

United Way of Greater St. Louis is an Equal Opportunity Employer.

"Working at United Way is like working with the family you love." –Wendy

Join Our Team

Our success is driven by our exceptional people. Working at United Way of Greater St. Louis means making a difference.
Our employees use their individual strengths to help solve some of our region’s toughest challenges. We are seeking committed professionals who want to better our community through their professional strengths.

“I work with a team that represents and appreciates different backgrounds. We are learning and advocating for diversity, equity and inclusion in our community and workplace." –Brittin

What We Stand For

United Way of Greater St. Louis prides itself on working to make a meaningful, measurable impact in the community. We are committed to a positive and collaborative work environment where all employees are appreciated for who they are and what they contribute.

United Way of Greater St. Louis values different backgrounds and perspectives, fostering teamwork and a collaborative environment, while maximizing the impact of donations entrusted to us.

“Joining United Way has been life changing. I have rediscovered who I am and what I thrive for every day, while having the opportunity to work within an organization and community that truly care.” –Pedro

BENEFITS

We offer competitive health, vision and dental plans to staff and their families, along with wellness initiatives and unlimited access to our healthcare provider professionals. New employees can earn up to 11 vacation days and 10 paid holidays within their first year of employment, including their birthday! We encourage staff to continue growing their skill sets and fuel their passions by attending seminars and conferences throughout the year.

Diversity and Inclusion

We're committed to the richness of diversity in all aspects of our organization and those with whom we partner and serve. Diversity, equity and inclusion are at the heart of what it means to help people live their best possible lives. We're committed to a positive and collaborative work environment where all employees are appreciated for who they are and what they contribute. We value different backgrounds and perspectives, foster teamwork and a collaborative environment, while maximizing the impact of donations entrusted to us. This environment is imperative to our ability to make a meaningful, measurable impact in the region.

EQUAL EMPLOYMENT OPPORTUNITY


It is the policy of the United Way of Greater St. Louis to recognize each person as an individual and to provide equal opportunity to all qualified employees and applicants without regard to race, religion, ancestry, sexual orientation, color, sex, age, disability status, citizenship status, pregnancy, gender identity and/or expression, veteran status, national origin, or any other protected status.