Community Needs Assessment

Three years ago, United Way started a journey to gain a new perspective on the priority needs of our region and align our investments to address those needs – to have a greater impact in our community.

United Way engaged four research partners, and together this team designed a collaborative approach to understand priority needs, map regional funding, and identify community partnerships. The Community Needs Assessment report shares their findings.

Explore the Report

Magnifying glass on a report

An in-depth look at the approach, methodology, and findings.

Download Now

Explore the Data

Representation of areas covered by UW

Dive into the data for each county and across our impact areas.


Explore Impact Areas

Gears, representing our Impact Areas, interlock.

See how our impact areas align with the 24 needs identified in the assessment.

Learn More

Frequently Asked Questions (FAQ)

What is the Community Needs Assessment?

The Community Needs Assessment is a deep dive into our region’s most pressing needs, focusing on each of the 16 counties United Way serves. This baseline will serve as a guide for understanding our region and its needs.

Which counties does the Community Needs Assessment cover?

Illinois: Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties.

Missouri: Franklin, Jefferson, Lincoln, St. Charles, St. Louis and Warren counties; and St. Louis City.

Who should read the report?

The Community Needs Assessment was created for community members, nonprofits, funders and policymakers in our 16-county region to better understand the challenges individuals and families face and the services and programs most needed to address these challenges.

What was the methodology used to conduct the Community Needs Assessment?

The Community Needs Assessment partners designed an approach to understand priority needs in each county using primary data from community members (a public survey; focus groups; one-on-one interviews; a community prioritization survey) and secondary data from existing information and reports (Bureau of Labor Statistics, Department of Elementary and Secondary Education, Census Bureau; datasets from government entities; 2-1-1 call data). You can read a detailed explanation of the methodology within the full report.

What is United Way doing with the Community Needs Assessment?

With the information and findings within this report, United Way has a greater understanding of our region’s needs and can direct funding and support where it will help local people most.

Why was a racial equity lens employed through the Community Needs Assessment?

United Way is committed to creating an equitable region for all. We sought to conduct a Community Needs Assessment that would include information on how race and ethnicity impact experiences and access to opportunities. As much as possible, the methodology highlights disparities to gain greater understanding in services and resources needed that may help eliminate inequities.

Where can I access the appendices?

Dive into the appendices here.