Job Summary: 

The Director of Human Resources leads the daily organizational Human Resources function for the organization. The Director is responsible for the development and implementation of human resources policies and programs and services, including recruitment, retention, legal compliance, employee relations, professional development, employment practices and procedures, and employee events. This position provides Human Resources consultation and services to internal management, supervisors, and employees.

Supervisory Accountabilities: 

Staff: Yes
Volunteers: No

General Responsibilities: 

  • Maintain knowledge of industry trends and employment legislation. Ensures organization’s compliance with federal, state and local legislation pertaining to all personnel matters.
  • Serve as an internal organizational consultant, strategic partner, and expert resource to management and staff, providing counsel, outreach, and service in a variety of HR areas including staff/workforce planning and projection, recruitment and retention strategy, position analysis, conflict resolution, performance management, etc., ensuring consistent application of HR procedures/programs across the organization.
  • Annually review and make recommendations to executive management for improvement of the organization’s policies, procedures and practices on personnel matters.
  • Work directly with department leadership and supervisors to assist them in carrying out their responsibilities on personnel matters.
  • Communicate changes in the organization’s personnel policies and procedures and ensure that proper compliance is followed.
  • Responsible for managing the department budget and organizational professional development budget.
  • Coordinate job training/development opportunities with management to ensure continued learning of staff.
  • Ensure the maintenance of a human resource information system that meets the organization’s personnel information needs.
  • Conduct job, compensation and education analysis to establish specific requirements for individual positions within each department for the creation and oversight of job descriptions.
  • Working with hiring managers, recruit qualified candidates who can best contribute to the success and growth of the organization. Arrange for approved temporary help.
  • Responsible for advising Chief Administrative Officer and management team on all employee terminations.
  • Work in partnership with the Vice President of Diversity & Inclusion to foster and promote a diverse, inclusive and equitable work place that respects, celebrates and leverages the unique experiences of every employee.
  • Analyze and report business trends, using HR metrics.
  • Serve as back-up for benefit and payroll information and processes.
  • Utilize the expertise and skills of the Organizational Development Committee to develop and executive HR operational plans , as needed.
  • Contribute to the overall success of United Way by performing other essential duties and responsibilities as assigned.

Key Accountabilities: 

  • Develop and implement operational plans and goals for all areas of Human Resources and any assigned projects and/or initiatives, aligning plans with stated strategic plan and organizational strategies.
  • Responsible for implementation of full performance management cycle including alignment with compensation practices and analysis of results.
  • Responsible for development of a continuous development and learning program, including specific focus on people managers.

 Knowledge, Skills and Abilities:

  • Bachelor’s degree in Business Administration, Organizational Psychology or Human Resources Management and 6-8 years of experience in human resources, with a minimum of 2 years leading a Human Resources Department. Masters’ in Human Resources, desirable. SHRM-CP/PHR or SHRM-SP/SPHR, preferred.
  • Experiences leading people in both a traditional and matrix work environment.
  • Computer proficiency in Windows environment; Advanced Proficiency in MS Office Suite: Outlook, Word, Excel, PowerPoint
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and coaching skills, including ability to resolve disputes and handle difficult situations with mature attitude and judgement demonstrating poise, tact and diplomacy.
  • Excellent organizational skills and proven ability to plan and coordinate many projects simultaneously and manage a high volume of work.
  • Demonstrate an understanding of the United Way, its philosophy, and its goals.
  • Must have high level of attention to detail; concern for accuracy.
  • High levels of initiative, proactive planning, intelligence, resourcefulness, creativity/innovation and responsiveness required.
  • Self-starter; demonstrated ability to work independently and within teams, meet deadlines and manage projects effectively.
  • Ability to work with general direction, in collaborative approach – on both strategic and operational levels.
  • Must be flexible, agile and adaptive
  • Exceptional ability to collaborate, build consensus and execute
  • Absolute confidentiality and integrity required.
  • Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize

Please submit resume and cover letter to careers@stl.unitedway.org.


James Taylor